Keep an eye on UX
Userfriend tests and designs usability & user experience (ux) for website, web app & software.
Increase web usability and user experience with an ux check or usability test.
Develop your software based on well-founded ux research.
Basic UX Check
usability expert review
You receive
- Usability test by experts
- Detailed analysis of the quality in use (usability) of your system & concrete recomendations for improvement from UX experts
- Reports, vividly with screen shots, documentation of potential hindrances, problems & solutions
- Suitable for any software, application, website, web application (shop CRO), their prototypes, initial concepts & layouts
Basic Web Usability
Experts on behalf of your users.
Please note
- You`ll get with this BASIC CHECK expert opinions & concrete recommendations for optimization, “but”
- Usability experts try to take the view of your target group with the necessary knowledge about your application domain
- If tasks are too domain-specific, we recommend a CLASSIC TEST with real users
Classic Usability & User Experience Test
user experience ux check
You receive
- Usability test & UX check optimization studies with representative users
- including tester recruitment – GDPR compliant
- Report with obstacles & concrete solutions
- Original statements, also wishes & innovation potential
- Screenshots of obstacles, illustrated by severity
- Highlight videos with which you can clearly understand the results
- Online remote, laboratory or field investigation possible
Usability & UX Test
User Experience of your target group & experts
Good decision
- This combination of the assessment of Users & Experts provides an optimal combination of domain knowledge and expertise.
User UX Research, Expert Reviews & Usability Testing
increases Conversion Rates
Userfriend checks over 300 criteria in 7 dimensions
- Communication & activation
- Navigation, orientation & user guidance
- Information architecture & content
- Layout, graphics & design
- Technical structure & functionalities
- Interactivity & interaction elements
- Individual additions
User Research
user experience ux research
Userfriend asks for…
Knowing user opinions, needs, motivations & enthusiasm factors only has advantages.
- Find out early the perceived benefits, the acceptance & the satisfaction degree, from your target group
- In UX design, user tasks determine the requirements that a system must meet
- Userfriend offers a variety of research methods & evaluation
- Matching your goals & user research test budget
UX Design
professional usability engineering process
You receive
- Support with user experience design in all project phases
- User & UX Research & UX-Design in agile development (UX in agile)
- Context of use analysis (personas & scenarios)
- Specification of usage requirements based on the identified needs
- Drafting design solutions in close cooperation with your or user-friendly designers and software developers
- User usability & UX tests & continuous optimization of your planned software, application, website or web application
- Incl. Target group specific tester recruitment
UX Design Process
Early user involvement saves expensive undesirable developments
Optimization of human-system interaction
Benefits with Userfriend
- Concrete Recommendations
- Cognitive Psychology + Consumer Behavior online
- Online marketing > 300 current market-psychological criteria
- Highlight videos illustrating potential obstacles + customer requests
USPs: Unique Selling Points
- UX Test Method
- Fast & price-efficient with usability software
- Userfriend UX Tester Portal
- Co-author of the German UPA Quality Standard for Usability Engineering (Version 1.0)
- Certification of user-friendliness
User Research-since 2004
- Userfriend reviews, tests, optimizes & designs the usability & user experience (UX) of websites, software & applications or their prototypes & initial concepts
- Increase your conversation rates (CRO) against a consumer psychological background with targeted activation (attention) & user guidance
- Certification of “user-friendliness” after successful usability test. (I.A.a. DIN EN ISO 9241)
Let us optimize your system against the psychological background.
You will receive concrete recommendations for action.
Support your users in pursuing their goals
- with an adequate information architecture
- a corresponding interaction design
- an optimal combination of image & text
Involve your potential users from the start
- Pay attention to a user-centered design (UCD)
- Increase acceptance & satisfaction
- Eliminate insecurities & frustrations
Be compliant to the ISO standard 9241-11
Enable your users to reach their desired goal effectively, efficiently, satisfactorily or with a “joy of use”.
Effective = to solve a task (e.g. information search, product search)
Efficient = in handling the system
Satisfied = when using